Team Management
AutoFire allows you to invite team members to help manage your dealership website. Team members can access inventory, leads, and website settings, making it easy to collaborate with your staff.Team management is available on paid plans (Pro and above). The free Kickstart plan does not support team members.
Overview
Team management enables you to:- Invite team members via email invitation
- Assign roles (Admin or Staff) with appropriate permissions
- Manage team members by updating roles or removing access
- Track pending invitations and see who has accepted
Roles & Permissions
AutoFire supports three role levels:Owner
Full access to all features including billing and subscription management. Only one owner per dealership.
Admin
Full access to inventory, leads, and website settings. Cannot manage billing or subscription.
Staff
Full access to inventory, leads, and website settings. Cannot manage billing or subscription.
Currently, Admin and Staff roles have the same permissions. Both can manage inventory, leads, and website settings, but cannot access billing or subscription management.
Inviting Team Members
Only dealership owners and admins can invite new team members.1
Navigate to Team Management
Go to your Dashboard and click on “Team” in the sidebar navigation.
2
Click Invite Team Member
You’ll see a form to invite a new team member. If you’ve reached your subscription limit, you’ll see a message indicating you need to upgrade.
3
Enter Email Address
Enter the email address of the person you want to invite. This works for both new users and existing AutoFire users.
4
Select Role
Choose either “Admin” or “Staff” for the team member’s role. Both roles have the same permissions currently.
5
Send Invite
Click “Send Invite” to create and send the invitation. The invite will expire in 7 days.
Accepting an Invitation
When you receive a team invitation:1
Receive Invitation Email
You’ll receive an email with an invitation link. Click the link to open the invitation page.
2
Log In (if needed)
If you’re not already logged in, you’ll be redirected to the login page. After logging in, you’ll return to the invitation page.
If you don’t have an AutoFire account yet, you can sign up first, then accept the invitation.
3
Verify Email Match
The invitation is tied to the email address it was sent to. Make sure you’re logged in with the correct email address.
4
Accept Invitation
Review the dealership name and your assigned role, then click “Accept Invitation” to join the team.
5
Access Dashboard
After accepting, you’ll be redirected to the dashboard where you can start managing the dealership’s inventory, leads, and website settings.
Invitation Requirements
For an invitation to be valid:- The invitation token must be valid and not expired
- The invitation must not have been accepted already
- The invitation must not be older than 7 days
- Your logged-in email must match the email the invitation was sent to
Managing Team Members
As an owner or admin, you can manage your team members from the Team page.Viewing Team Members
The Team page shows:- Current team members with their email addresses and roles
- Pending invitations that haven’t been accepted yet
- Team member count to help you stay within your subscription limits
Updating Team Member Roles
1
Find Team Member
Locate the team member in the list on the Team page.
2
Change Role
Use the role dropdown to change between Admin and Staff roles.
3
Save Changes
The role change is saved automatically.
You cannot change the owner’s role. The owner is the person who created the dealership account.
Removing Team Members
1
Find Team Member
Locate the team member you want to remove in the team members list.
2
Click Remove
Click the “Remove” button next to the team member’s name.
3
Confirm Removal
Confirm that you want to remove the team member. This action cannot be undone.
Subscription Limits
Your subscription plan determines how many team members you can have:- Kickstart (Free): Team members not available
- Pro: Check your subscription details for the current team member limit
If you’ve reached your team member limit, you’ll need to upgrade your subscription or remove existing team members before inviting new ones.
Troubleshooting
Invitation Not Received
If someone didn’t receive an invitation email:- Check that the email address was entered correctly
- Ask them to check their spam/junk folder
- Verify the invitation is still pending (not expired or already accepted)
- Resend the invitation if needed (after the previous one expires)
Cannot Accept Invitation
If you’re having trouble accepting an invitation:- Email mismatch: Make sure you’re logged in with the exact email address the invitation was sent to
- Expired invitation: Invitations expire after 7 days. Request a new invitation from the dealership owner or admin
- Already a member: If you’re already a team member, you’ll be redirected to the dashboard automatically
- Invalid token: The invitation link may have been corrupted. Request a new invitation
Permission Errors
If you see permission errors when trying to manage team members:- Only owners and admins can invite, update, or remove team members
- Staff members can view the team list but cannot make changes
- If you believe you should have admin access, contact the dealership owner
Best Practices
Role Assignment
Assign Admin roles only to trusted team members who need full access. Use Staff roles for general team members.
Regular Review
Periodically review your team members list to ensure only current employees have access.
Secure Invitations
Only send invitations to verified email addresses. Never share invitation links publicly.
Monitor Access
Keep track of who has access to your dealership account and remove access promptly when team members leave.
Next Steps
After setting up your team:- Add vehicle inventory - Team members can help manage your listings
- Customize your website - Collaborate on website design and content
- Set up custom domains - Configure your branded domain