> ## Documentation Index > Fetch the complete documentation index at: https://docs.goautofire.com/llms.txt > Use this file to discover all available pages before exploring further. # Team Management > Invite and manage team members for your dealership # Team Management Invite staff to help manage inventory, leads, and website settings—with billing restricted to the dealership owner. ## In this guide * Roles: owner, admin, and staff * Sending and accepting invitations * Updating roles and removing access * Subscription limits Team management is available on paid plans (Pro and above). The free Kickstart plan does not support team members. ## Overview Team management enables you to: * **Invite team members** via email invitation * **Assign roles** (Admin or Staff) with appropriate permissions * **Manage team members** by updating roles or removing access * **Track pending invitations** and see who has accepted ## Roles & Permissions AutoFire supports three role levels: Full access to all features including billing and subscription management. Only one owner per dealership. Full access to inventory, leads, and website settings. Cannot manage billing or subscription. Full access to inventory, leads, and website settings. Cannot manage billing or subscription. Currently, Admin and Staff roles have the same permissions. Both can manage inventory, leads, and website settings, but cannot access billing or subscription management. ## Inviting Team Members Only dealership owners and admins can invite new team members. Go to your Dashboard and click on "Team" in the sidebar navigation. You'll see a form to invite a new team member. If you've reached your subscription limit, you'll see a message indicating you need to upgrade. Enter the email address of the person you want to invite. This works for both new users and existing AutoFire users. The invite system automatically handles both scenarios - if the user already has an AutoFire account, they can accept directly. If they're new, they can sign up first, then accept the invite. Choose either "Admin" or "Staff" for the team member's role. Both roles have the same permissions currently. Click "Send Invite" to create and send the invitation. The invite will expire in 7 days. You cannot invite someone who already has a pending invitation. If you need to resend an invite, you'll need to wait for the current one to expire or contact support. ## Accepting an Invitation When you receive a team invitation: You'll receive an email with an invitation link. Click the link to open the invitation page. If you're not already logged in, you'll be redirected to the login page. After logging in, you'll return to the invitation page. If you don't have an AutoFire account yet, you can sign up first, then accept the invitation. The invitation is tied to the email address it was sent to. Make sure you're logged in with the correct email address. If you're logged in with a different email address than the one the invitation was sent to, you'll see an error message. Log out and log in with the correct email address. Review the dealership name and your assigned role, then click "Accept Invitation" to join the team. After accepting, you'll be redirected to the dashboard where you can start managing the dealership's inventory, leads, and website settings. ### Invitation Requirements For an invitation to be valid: * The invitation token must be valid and not expired * The invitation must not have been accepted already * The invitation must not be older than 7 days * Your logged-in email must match the email the invitation was sent to If you see an "Invalid Invite" or "Invite Expired" message, contact the dealership owner or admin to request a new invitation. ## Managing Team Members As an owner or admin, you can manage your team members from the Team page. ### Viewing Team Members The Team page shows: * **Current team members** with their email addresses and roles * **Pending invitations** that haven't been accepted yet * **Team member count** to help you stay within your subscription limits ### Updating Team Member Roles Locate the team member in the list on the Team page. Use the role dropdown to change between Admin and Staff roles. The role change is saved automatically. You cannot change the owner's role. The owner is the person who created the dealership account. ### Removing Team Members Locate the team member you want to remove in the team members list. Click the "Remove" button next to the team member's name. Confirm that you want to remove the team member. This action cannot be undone. You cannot remove the dealership owner. If you need to transfer ownership, contact AutoFire support. ## Subscription Limits Your subscription plan determines how many team members you can have: * **Kickstart (Free)**: Team members not available * **Pro**: Check your subscription details for the current team member limit If you've reached your team member limit, you'll need to upgrade your subscription or remove existing team members before inviting new ones. ## Troubleshooting ### Invitation Not Received If someone didn't receive an invitation email: 1. Check that the email address was entered correctly 2. Ask them to check their spam/junk folder 3. Verify the invitation is still pending (not expired or already accepted) 4. Resend the invitation if needed (after the previous one expires) ### Cannot Accept Invitation If you're having trouble accepting an invitation: 1. **Email mismatch**: Make sure you're logged in with the exact email address the invitation was sent to 2. **Expired invitation**: Invitations expire after 7 days. Request a new invitation from the dealership owner or admin 3. **Already a member**: If you're already a team member, you'll be redirected to the dashboard automatically 4. **Invalid token**: The invitation link may have been corrupted. Request a new invitation ### Permission Errors If you see permission errors when trying to manage team members: * Only owners and admins can invite, update, or remove team members * Staff members can view the team list but cannot make changes * If you believe you should have admin access, contact the dealership owner ## Best Practices Assign Admin roles only to trusted team members who need full access. Use Staff roles for general team members. Periodically review your team members list to ensure only current employees have access. Only send invitations to verified email addresses. Never share invitation links publicly. Keep track of who has access to your dealership account and remove access promptly when team members leave. ## Next steps You have completed the core Dealer Guide workflow. Use these references as needed: Full capability catalog by category Seats, upgrades, and cancellation Collaborate on listings with your team Shared queues for sales staff (Pro)